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We'll check if:
- - the device powers on
- - the keypad and/or touchscreen work
- - the screen and/or body are cracked
- - there are signs of liquid damage
- - the battery and and accessories are included
- Nope. All trades are final. The device can't be returned to you at any time after you've traded it up.
- Yes. This will help increase your device value.
- To make sure your personal info is protected, here's what you should do before trading-in your device:
- 1. Back it up: Back up any personal info that you want to keep, like contacts, emails, documents, pictures, videos and music. The device can't be returned to you after trade up.
- 2. Deactivate your account: If you have one, take out your SIM card. If your device doesn't have a SIM card.
- 3. Remove your memory cards: If you have one, remove your memory card.
- 4. Reset your device: Delete all your personal info by resetting your device to the factory default settings.
- 5. battery: Make sure the battery is charged so that we can check your device out in the factory.